In fairness, I read only the free sample I got from Amazon. It was more than enough for me to formulate my opinion. In short, unless you are eager to know how modern, Western-centric enterprise works, you can totally save the time and not read this book. If you have spent more than 6 months working for one, you'd have seen all this first-hand.
I suppose, the book was meant to be something of a fiction success story on IT Operations. Our main protagonist enters the stage at a time when his company finds itself in total disarray. Tons and tons of bureaucracy traps, false urgency and intrigue pour over him, but our hero doesn't buckle. He jump dives into combat mode and saves day.
That's it. If you'd expected any sort of character development, like, our hero recognising the futility of his job or something like this, you should keep searching. This book is as transparent as any other book on project management or IT Ops, even though it was meant to be a novel.
If you still want to read the book and see for yourselves, you can support my humble writing efforts by buying it from Amazon.